Shopping With Us

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Shopping With Us

We pride ourselves on how simple we’ve made purchasing your next mobility aid.

Whether you are paying on finance with our fast 4-minute online application or paying by card via our secure checkout, you’ll get a phone call within 24 hours of placing your order to arrange a convenient delivery date for you.

Ordering

  • When browsing our site simply click add to cart to start your order

  • When you are finished browsing and want to place your order simply click checkout from your cart.

  • If you are chronically sick or disabled you may be entitled to VAT exemption on the majority of our products, Don’t forget to enter details on the checkout page to automatically discount VAT.

  • On the checkout page choose your preferred payment method or choose finance to apply for credit.

  • Now choose your delivery method, We have many options for delivery dependent on what type of product you are purchasing. We do recommend if you are purchasing a Scooter, Powerchair or Rise/Recliner you give our White Glove Delivery service some consideration.

    Full details of this service are on the right.

  • Once your order is completed you’ll receive email confirmation and our staff will get to work on preparing your order. Expect to receive a phone call within 24 hours to confirm your delivery date.

Next Day Delivery

We offer next day delivery on most orders, look for the Next Day Delivery banner on the product page. Where an item is available for Next Day Delivery the order must be placed before 2:30 pm Mon-Thurs for same day shipping, Orders placed Fri-Sun will be shipped for delivery on Tuesday.

Same Day Despatch is conditional upon the item being in stock and any prospective finance application being completed and agreed before the cut-off of 2:30 pm.

Serviced Delivery

What happens when I order a mobility scooter/powerchair or riser recliner using ‘Serviced Delivery’?

A trained engineer will come out to deliver your product at a pre-arranged convenient time

All products receive a full pre-delivery inspection and assembly prior to delivery

You will receive a comprehensive free demonstration to ensure you are fully aware how to use the equipment

We will then give essential user safety guidance and leave you with a manual to cover all aspects of daily use

Once the demonstration is complete and all your questions are answered the engineer will take away any packaging if required.

This service is designed to enhance your buying experience as our products are heavy and need assembling when taken from the box, which a courier will not do, they will simply bring it to your doorstep between 9 am and 6 pm then bid you a good day!

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Next Day Delivery Available On Most Orders, Order Before 2:30pm (subject to conditions)
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