12 Months RTB Warranty
All of our new products come with a 12 month (RTB) return to base manufacturers warranty as standard. If you encounter an issue with your product you are advised to call us first on 0161 711 0711 where we will be able to advise on the best course of action.
This may also help speed up the process as it could be we can repair the item at your address or order replacement parts whilst we are awaiting your item at our workshop.
The 12 Month RTB Warranty will not cover the products if they have been misused, damaged or vandalised, or any attempt to make a repair has been carried out by a third-party or none authorised company.
In the event of the product purchased from "Great British Mobility" being sold on, the 12-month warranty is not transferable.
Should you encounter a failure in your products we are able to offer a repair or replacement through this manufacturer RTB warranty.
In the case of such a failure, it is the customer's responsibility to return the item to our workshop at which point the warranty repairs and cost of returning the item to you will be completed free of charge. Any Call-Outs during the 12 months RTB Warranty will encounter a £79 Call out fee.
If you have difficulties in returning the item at your own cost to us we are able to offer a collection and return service at a cost of £79.00