Business As Usual - Order Dispatch & Customer Services Operating Normally

Delivery Info

Free Delivery

We offer free delivery on all orders, generally if the order is a boot scooter or smaller it will be sent via courier on a next working day service. Larger items are not usually delivered by courier and you will be scheduled in for delivery within 5 working days Working days are classed as Monday to Friday excluding Bank Holidays. Free courier delivery does not include assembly of the scooter or bringing it into your house. If you do not have help to do this or are not comfortable with the self-assembly of your scooter, please arrange for a friend or family member to help you. If you can't get help, consider the serviced delivery option. Orders placed Fri-Sun will be shipped Monday to prevent purchases sitting in distribution centres over the weekend. Orders placed on a bank holiday Monday will be shipped on Tuesday.

Serviced Delivery

What happens when I order and choose ‘Serviced Delivery’? A trained engineer will come out to deliver your product at a pre-arranged convenient time. All products receive a full pre-delivery inspection and are assembled prior to delivery. You will receive a comprehensive free demonstration to ensure you are fully aware of how to use the equipment. We will then give you an essential user safety brief and leave you with a manual to cover all aspects of daily use.