Delivery & Returns

Free Delivery:

Your purchase will be delivered direct to your door by our delivery partner DXDelivery, for orders placed before 1pm your order will be dispatched the same working day.

Delivery is prebooked with you by the courier and is generally within 48 hours of collection from us.

White Glove Delivery £79:

We will unpack, assemble and inspect your purchase. We will then contact you to arrange delivery on a date that works for you.

This delivery method includes a demonstration of the product on delivery and can include minor alterations you need doing to the product such as seat adjustment.


  • You have the right to return your order within 14 calendar days of receiving the goods. After this period we cannot accept any returns.
  • You must return your order to "Great British Mobility, Mobility House, Owen Street, Preston, PR1 5DT", We recommend TNT/FedEx to do this.
  • At your cost we can arrange carriage for you on larger items provided you have retained the original packing material. 
  • To receive a full refund the product(s) must be returned complete, unused, and in an undamaged state.