Drive Memphis

Memphis

The dual-motor mechanism enables the user to find their perfect comfort position, and this popular chair is also available in a petite size option. Able to support you in any position, the Memphis is fully capable of taking care of you and your posture. Allow the soft feel chenille fabric to distribute your body weight, giving you comfort that feels close to floating. It's impossible to be uncomfortable in the Memphis, whatever position you choose.

Key Features:

• High Weight Limit of 23.5 Stone
• Letterbox Pillow Backrest
• Modern Fabric Design
• Useful Handset Pocket

Contents:

• 1 x Brand New Rise Recliner Chair
• 1 x Handset
• 1 x Manual

Size:

• Seat Height: 18in
• Seat Width: 20in
• Seat Depth: 19in
• Height: 44in
• Depth: 36in
• Width: 33in
• Weight Capacity: 23.5 Stone

Superior Comfort

The stylish T back design on the Memphis gives you optimal posture support & with a fully adjustable back and leg rest, you'll be able to find comfort whilst taking care of your posture at the same time. This is because the Memphis' ergonomic backflows with your posture rather than going against it. With dual motors providing full customisation over your positioning, the Memphis is capable of reclining and lifting you to your feet for when you need a bit of help standing up. Better still, the Memphis manages to do all of this with quiet motors that effortlessly and smoothly deliver your ideal position.

Features

• Soft feel Chenille fabric for luxurious comfort
• Attractive and modern design to suit any décor
• Soft feel Chenille fabric provides added comfort and helps distribute pressure for long periods in chair
• Stylish T Back design provides extra comfort and support
• Two motors enable leg rest to be elevated/lowered and backrest to be reclined independently to give more flexible support options
• Backrest can be positioned upright while leg rest is elevated, for example, to watch TV
• Quality assured, meeting all relevant fire retardancy standards
• It will rise and tilt users to their feet
• Excellent snooze position for supreme comfort and relaxation
• Quiet motors provide a smooth and discreet operation
• Ergonomically contoured seat and back and padded upholstery for added comfort and support
• Fully padded chaise for increased comfort
• Two convenient side pockets for easy storage
• Safety key is built into the hand controller to prevent accidental movement and entrapment
• In built fail safe battery back-up system which enables the chair to be raised and lowered in the event of a power failure*
• Comes with a simple to operate four button handset
• Ideal for individuals who have difficulty standing up and sitting down due to restricted mobility e.g. those with MS, Arthritis, Rheumatism, circulation problems
• Also available in Petite size for proportional fit to people 1.7m (5'6") tall or less
• Available in 3 colour options – Biscuit, Charcoal and Mushroom
• For warranty conditions, please see User Manual in the Downloads section.
• Maximum weight capacity 150kg (23st)

Mobility Scooters, Powerchairs & Powered Furniture

1. Warranty Coverage
Your product is covered by a 12-month Manufacturer’s Warranty from the date of purchase.
This warranty covers the repair or replacement (at our discretion) of any parts that fail due to manufacturing defects in materials or workmanship.

2. Free Home Callouts for Manufacturing Faults
If a manufacturing fault occurs during the warranty period, we will arrange a home visit by one of our engineers free of charge, provided:

• The scooter is located within our standard coverage area (Mainland England, Scotland, and Wales).

• The issue is confirmed as a manufacturing defect (excluding batteries—see section 3).

3. Batteries – Return-to-Base Warranty Only
Batteries are not covered by our free home callout service.
Instead, they are covered under a return-to-base warranty:

• If you believe your batteries are faulty, you must send them to our head office for testing.

• Our workshop will test the batteries using industry-standard methods.

• If the test shows a manufacturing defect, we will replace the batteries at no cost.

• If the test shows the batteries have not been charged or maintained correctly, we will:

  1. Contact you with our findings.

  2. Provide advice on how to improve or restore performance where possible.

  3. If the batteries are beyond recovery, we will provide a quotation for replacement batteries and, if accepted, dispatch them to you once payment has been received.

4. Exclusions to Free Callouts
Free callouts do not apply if the issue is caused by:

• Perishable items (e.g., bulbs, fuses, tyres, inner tubes, brake pads) wearing out through normal use

• Punctures or other accidental damage to tyres

• Consumable components such as batteries (see section 3)

• Accidental damage, misuse, neglect, or unauthorised modifications/repairs

• Routine servicing or adjustments

In these cases, repairs can still be carried out at your home, but standard callout and labour charges will apply.

5. London Surcharge
For any home callout in the Greater London area, a compulsory £40 surcharge applies to cover:

• Parking fees

• Congestion and emission zone charges

• Extended travel times

This surcharge applies to all London callouts, including those for free warranty repairs.

6. How to Book a Callout or Return Batteries
Telephone: 0161 711 0711
Email: service@greatbritishmobility.co.uk
Head Office: Mobility House, Owen Street, Preston, Lancashire, PR1 5DT

• For callouts: Contact our customer service team.

• For battery returns: Contact us first for return instructions before sending your batteries.

• Provide your scooter’s serial number, date of purchase, and a description of the fault or battery issue.

7. General Terms

• Warranty cover is non-transferable and applies only to the original purchaser.

• Proof of purchase is required for all warranty claims.

• All warranty work must be carried out by our authorised engineers.

Warranty for everything else

Your purchase is covered by a 12 months manufacturers warranty. If you think your product has a manufacturing fault return it is to us and we'll replace it.

Exclusions from free at home callouts

The following postcodes are offered a return to base warranty, We are able to arrange courier collection on your behalf for a reasonable fee. We also regret we are unable to provide at home repairs/servicing for these postcodes.