Drive Phantom (19") Self Propel

The Phantom Wheelchair features a half-fold mechanism and quick release swing-away footrests to cater for easy storage and transportation. A removable padded seat and back upholstery is joined by angle and height adjustable armrests, ensuring user comfort. The Self Propelled option features quick-release 24" pneumatic wheels.

SKU - LPHWCSP19SIL, Pushbutton angle adjustable arms allowing for enhanced comfort and easy access to work surfaces
Ergonomic handle for swing in & out footrests
Supports up to 135kg (21st)
Stylish two-tone padded upholstery
Half-fold mechanism and swing-away footrests to cater for easy storage and transportation
Removable padded seat and back upholstery
Long-reaching brakes are easily activated by user or attendant for stable parking
Quick-release 24" wheels on the Self Propel model
Excellent lightweight aluminium frame with single cross brace is strong and stable, yet very lightweight for transporting and easily folded for storage
Stepper tubes enable attendant to safely raise front wheels for mounting kerbs
Angle & height adjustable armrests
Tool-free adjustable footrest supports user requirements and swings away to facilitate transfers
Generous 19" seat width
7" front castors

1. What’s covered

For 12 months from when you bought it, we’ll fix or replace anything that breaks because it was made wrong—not because it wore out, was damaged, or wasn’t looked after.

2. Free home callouts

If something covered by the warranty goes wrong while your
scooter is in Mainland England, Scotland, or Wales, we’ll send an
engineer to your home for free—except for batteries (see next section).

3. Batteries – how their warranty works

Batteries have a return-to-base warranty only.

That means:

• If you think your batteries are faulty, you send them to our head office.
• We’ll test them in our workshop.
• If they fail because of a manufacturing fault, we’ll send you
  replacements for free.
• If the problem is because they weren’t charged or maintained correctly, we
  will:

1. Call you to explain what we found.
2. Give you tips on how to fix or improve the batteries (if possible).
3. If the batteries can’t be recovered, we’ll give you a price for new ones
   and send them once payment is received.

4. What’s not covered by free callouts

Some problems are normal wear and tear or accidental damage,
so they aren’t covered by free visits. These include:

• Things that wear out: bulbs, fuses, tyres, inner tubes, brake pads
• Punctures
• Batteries (see section 3)
• Damage from accidents, misuse, neglect, or unauthorised repairs
• Routine servicing or adjustments

We can still come out for these, but we’ll charge our standard callout and repair rates.

5. London visits

If you’re in Greater London, any home visit has a £40 surcharge, even for warranty repairs. This covers parking,
congestion/emission charges, and the extra travel time London traffic causes.

6. How to get help

Telephone: 0161 711 0711

Email: service@greatbritishmobility.co.uk

Head Office: Mobility House, Owen Street, Preston, Lancashire, PR1 5DT

• For repairs: Call or email us
• For batteries: Contact us first for instructions, then send them to us for
  testing
• Have your scooter’s serial number, purchase date, and a description of the problem ready

7. Just so you know

• Warranty is for the original owner only
• Keep your proof of purchase
• Warranty repairs must be done by our authorised engineers