Drive 20" XS Aluminium Transit Wheelchair (Red)

The XS Aluminium Wheelchair was developed to provide more features as standard with added comfort. A sturdy, colourful, aluminium frame is lightweight for transporting, durable and aesthetically pleasing. A simple folding mechanism, half-folding backrest and removable arms and footrests allow for space-saving storage and easy transportation. The chair is fitted with reflectors, improving outdoor visibility.

SKU - XSAWCTS20REDST, Choice of 12.5" fixed and 24" quick-release rear wheels
Sturdy, colourful aluminium frame is lightweight for transporting, durable and aesthetically pleasing
Simple folding mechanism, half-folding backrest and removable arms as well as quick-release footrests and rear wheels allow space-saving storage and easy transportation
Footrests swing in and out to enable transfers on and off chair, whilst flip-up armrests facilitate side transfers
Padded desk-style armrests provide additional comfort and allow unhindered access to work surfaces
Incorporated as standard are deluxe seat and back cushions and a padded tension adjustable backrest for added comfort
Rear stepper tubes with integrated height adjustable anti-tip wheels facilitate safe kerb-climbing for both attendant and independent user
Rear wheels can be adjusted into different position
All-round solid, puncture proof Polyurethane (PU) tyres offer durability and minimum maintenance
Available in two different seat widths to suit various user sizes
Lightweight frame weighing under 9kg in carry format
18" or 20" (Red Only) seat widths are available with a 17" depth seat canvas

1. What’s covered

For 12 months from when you bought it, we’ll fix or replace anything that breaks because it was made wrong—not because it wore out, was damaged, or wasn’t looked after.

2. Free home callouts

If something covered by the warranty goes wrong while your
scooter is in Mainland England, Scotland, or Wales, we’ll send an
engineer to your home for free—except for batteries (see next section).

3. Batteries – how their warranty works

Batteries have a return-to-base warranty only.

That means:

• If you think your batteries are faulty, you send them to our head office.
• We’ll test them in our workshop.
• If they fail because of a manufacturing fault, we’ll send you
  replacements for free.
• If the problem is because they weren’t charged or maintained correctly, we
  will:

1. Call you to explain what we found.
2. Give you tips on how to fix or improve the batteries (if possible).
3. If the batteries can’t be recovered, we’ll give you a price for new ones
   and send them once payment is received.

4. What’s not covered by free callouts

Some problems are normal wear and tear or accidental damage,
so they aren’t covered by free visits. These include:

• Things that wear out: bulbs, fuses, tyres, inner tubes, brake pads
• Punctures
• Batteries (see section 3)
• Damage from accidents, misuse, neglect, or unauthorised repairs
• Routine servicing or adjustments

We can still come out for these, but we’ll charge our standard callout and repair rates.

5. London visits

If you’re in Greater London, any home visit has a £40 surcharge, even for warranty repairs. This covers parking,
congestion/emission charges, and the extra travel time London traffic causes.

6. How to get help

Telephone: 0161 711 0711

Email: service@greatbritishmobility.co.uk

Head Office: Mobility House, Owen Street, Preston, Lancashire, PR1 5DT

• For repairs: Call or email us
• For batteries: Contact us first for instructions, then send them to us for
  testing
• Have your scooter’s serial number, purchase date, and a description of the problem ready

7. Just so you know

• Warranty is for the original owner only
• Keep your proof of purchase
• Warranty repairs must be done by our authorised engineers