Sunrise Medical Sterling Sapphire 2
Speed: 4 MPH Range 19 Miles Limit: 23 Stone
12 Month At Home Warranty
12 Month At Home Warranty
If something covered by the warranty goes wrong while your scooter/powerchair is in Mainland England, Scotland, or Wales, we’ll send an engineer to your home for free. See full policy here Warranty
Sterling Sapphire 2 - Grey is backordered and will ship as soon as it is back in stock.
Sterling Sapphire 2 - Mobility Scooter
Conveniently placed handles allow you to lift the batteries and motor separately for easier portability
Key Features:
- Fantastic design that stands apart from any other
- Easily comes apart to fit in most car boots
- Heaviest part when disassembled - 22.5 Kg
- High weight capacity for its class - 23.7 Stone
- Front light for visibility at night
Contents:
- Brand New Mobility Scooter
- Charger
- 35 Ah Batteries
- Manual
Summary:
Designed to give exceptional manoeuvrability wherever you go, the Sterling Sapphire 2 is a 4mph* portable mobility scooter that separates into four parts. Dual handles fitted to the batteries and rear drive unit make lifting and handling your mobility scooter safer and more manageable. Also, with powerful LED lights on the front and rear ensure you are visible on your travels, allowing you to move in confidence and safety. The ergonomic floor panel design also provides maximum legroom compared to other mobility scooters in its class. A maximum range of 19-miles* makes the Sterling Sapphire 2 a capable scooter, fully equipped to deal with your everyday needs.
Disassembling your Sapphire 2 mobility scooter is easy…
Designed for simple disassembly without the hassle of cables or plugs, the one-touch Sterling lock separates both halves of the mobility scooter for easy portability and storage. Just lift off the seat, lift out the batteries, and lift the rear STERLING lock handle to separate the front and rear of the mobility scooter. It is that simple! By the way, it goes back together just as smoothly!
.. and provides a portable mobility scooter solution.
The Sterling Sapphire 2 can be easy to load on to a vehicle and can be taken abroad. This is thanks to its super lightweight folding design. Lifting and handling the batteries and rear drive unit is safe and comfortable with the fitted STERLING lift dual handles. Plus, the tiller can be safely folded down to provide a tight, portable mobility scooter package.
Delta handlebar
Comfort is important when you are on the move. An uncomfortable journey can put you off using your mobility scooter, but the Sterling Sapphire 2 has your comfort in mind and will ensure every journey you make is comfortable. The ergonomically designed delta handlebar on the Sterling Sapphire 2 allows you to rest your wrists whilst driving and reducing the need to stretch to reach the handles, giving you more stability and confidence.
Extended range
With its large batteries, the Sterling Sapphire 2 mobility scooter can take you up to 19-miles* (30km). This is an incredible range especially for a portable scooter, as usually portability means sacrificing some range in an effort to make the scooter lightweight The Sterling Sapphire 2 gives you portability and power with the heaviest part once disassembled weighing just 22.5kg.
Always Be Seen on Your Sapphire 2 Mobility Scooter
Super bright, low energy and long life LED lights ensures you're always seen and the road ahead is always well lit. Allowing you to travel in confidence and safety, the LED lights on the Sterling Sapphire 2 allow you to relax more when you're on the move.
*Speed and range may vary depending upon user weight, type and incline of terrain, weather, battery charge and condition, operating speed and general driving situation.
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Total Weight
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Frame Material
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Heaviest Part (Kg)
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Battery Weight (Kg)
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Length (cm)
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Width (cm)
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Height (cm)
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Seat Dimensions
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Clearance (cm)
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Front Wheel Size (inches)
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Rear Wheel Size (inches)
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Weight Limit (kg)
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Weight Limit (stone)
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Max Speed (mph)
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Max Range (miles)
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Max Safe Climbing Angle (degrees)
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Motor Wattage (watts)
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Airline Friendly
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Battery Size (amps)
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Battery Type
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Tyres
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Tiller Type
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Turning Radius (cm)
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LightingYes
Frequently Asked Questions
What is VAT Relief?
If you have a long-term disability or illness, you can benefit from VAT relief on our products. Many customers believe they need to provide proof of their condition, but this is not the case. Claiming VAT relief is a straightforward process done through self-declaration, requiring no additional documentation. Simply complete the declaration form at the time of purchase, and you can enjoy significant savings on the mobility solutions you need.
If you have a long-term disability or illness, you can benefit from VAT relief on our products. Many customers believe they need to provide proof of their condition, but this is not the case. Claiming VAT relief is a straightforward process done through self-declaration, requiring no additional documentation. Simply complete the declaration form at the time of purchase, and you can enjoy significant savings on the mobility solutions you need.
Delivery Options
Free Delivery
Free Delivery
Boxed by courier - 2 working days - if you need more help on delivery such as bringing the product inside the house or unpacking/assembling please consider the white glove delivery option.
White Glove Delivery: full pre-delivery inspection, demonstration on delivery & packaging removed from £79:
White Glove Delivery: full pre-delivery inspection, demonstration on delivery & packaging removed from £79:
We recommend this option for any scooter faster than 6 mph as these can arrive partially dismantled to make them easier to ship in boxes. Please contact us if unsure.
Warranty & Returns
How do I return a product?
How do I return a product?
If you wish to cancel your order before we’ve despatched it, please either call us on 0161 711 0711 or send us an email at service@greatbritishmobility.co.uk. We usually despatch items on the same or next day to give you quick delivery, so please try and get in touch as soon as possible if there's a problem with your order.
Returning/Exchanging an unwanted order after despatch
- You have the right to return your order within 14 calendar days of receiving the goods. After this period we cannot accept any returns.
- You must return your order to "Great British Mobility, Mobility House, Owen Street, Preston, PR1 5DT", We recommend TNT/FedEx to do this. If you are unable to manage the return unaided please contact us so we can assist.
- Please keep hold of any packing for larger items until you are sure you are keeping it as returning a large item without the packaging may be difficult.
- We will not refund you any supplementary costs arising if you chose a type of delivery other than free delivery.
- If the product(s) are not returned in their original condition, we reserve the right to charge for repair or replacement of any product(s).
- Unfortunately we cannot accept returns on product(s) that are built to order, have been adapted to suit your requirements, or for products that can void Health & Safety regulations if used e.g. incontinence, bathroom or toilet products. A refund can only be given if the product(s) arrives faulty, damaged or incorrect.
- Your refund will be processed back to the payment method used to place the order. Refunds can take 5 - 10 working days to be processed.
Under the CCR (Consumer Contracts Regulations), we are obligated to refund the base postage cost of every order. This means you will be refunded the lowest price delivery option available to you at time of purchase for most items we sell this is the free delivery option, for smaller orders this refund will be the royal mail delivery charge. In compliance with CCR, upgraded postage options such as 'pallet' service and white glove delivery are non-refundable.
What warranty does the scooter with?
What warranty does the scooter with?
1. What’s covered
For 12 months from when you bought it, we’ll fix or replace anything that breaks because it was made wrong—not because it wore out, was damaged, or wasn’t looked after.
2. Free home callouts
If something covered by the warranty goes wrong while your
scooter is in Mainland England, Scotland, or Wales, we’ll send an
engineer to your home for free—except for batteries (see next section).
3. Batteries – how their warranty works
Batteries have a return-to-base warranty only.
That means:
- If you think your batteries are faulty, you send them to our head office.
- We’ll test them in our workshop.
- If they fail because of a manufacturing fault, we’ll send you
replacements for free. - If the problem is because they weren’t charged or maintained correctly, we
will:
- Call you to explain what we found.
- Give you tips on how to fix or improve the batteries (if possible).
- If the batteries can’t be recovered, we’ll give you a price for new ones
and send them once payment is received.
4. What’s not covered by free callouts
Some problems are normal wear and tear or accidental damage,
so they aren’t covered by free visits. These include:
- Things that wear out: bulbs, fuses, tyres, inner tubes, brake pads
- Punctures
- Batteries (see section 3)
- Damage from accidents, misuse, neglect, or unauthorised repairs
- Routine servicing or adjustments
We can still come out for these, but we’ll charge our standard callout and repair rates.
5. London visits
If you’re in Greater London, any home visit has a £40 surcharge, even for warranty repairs. This covers parking,
congestion/emission charges, and the extra travel time London traffic causes.
6. How to get help
Telephone: 0161 711 0711
Email: service@greatbritishmobility.co.uk
Head Office: Mobility House, Owen Street, Preston, Lancashire, PR1 5DT
- For repairs: Call or email us
- For batteries: Contact us first for instructions, then send them to us for
testing - Have your scooter’s serial number, purchase date, and a description of the problem ready
7. Just so you know
- Warranty is for the original owner only
- Keep your proof of purchase
- Warranty repairs must be done by our authorised engineers
